Page 15 - DECT Today - Issue 1 - April 2014

DECT CASE STUDY watertight for every single alarm category. The Ascom IP-DECT system installed in the Vision of the future The formulation of alarm texts was an PUC not only reliably ensures alarm especially difficult nut to crack. The alarm transmission and location of people in distress, The Ascom IP-DECT system is designed to messages of the individual locators that are but it also facilitates autonomous two-way leave options open for the future. Toni communication from every point in the Huwyler says: "We're not taken in by transmitted and displayed on the employees' grounds independent of the switchboard. And, technological hype. We make our plans solidly handsets needed to be formulated clearly and in case of a total failure of the public power and pragmatically. In every project where distinctly so that recipients always know supply or of the GSM network, operation is there is a possibility of integration, we immediately and accurately what they have to maintained by emergency generating sets. examine the possibilities very carefully and do. To increase accuracy, additional locators are very pleased that we can fall back on open had to be installed in some cases. structures. The system provides us an opening into the future." Clinical routines without Currently the PUC are examining the communication stress or introduction of location-based services, which anxiety would make it possible to inform, control and act in a location-related manner so, for Since the introduction of the Ascom IP-DECT example, recipients would receive accurately system, the clinical routines of PUC targeted information appropriate only to employees have improved in quality and someone in that location. security by both day and night. Previously, This is an option which Ascom’s IP-DECT individuals had to carry several devices. Today, Increased efficiency - system can offer. interactive voice communication, interactive system replacement is messaging, alarm transmission customised to no problem the recipient and the location (including alarm) as well as accurate localisation are Replacing alarm and communication systems combined in a handy mobile phone. Rescue is not easy to accomplish, especially in a Ascom Wireless Solutions and assistance are only a push-button away hospital environment. In view of their high (www.ascom.com/ws) is a leading provider of on- for clinic staff. Their exact position is visible daily stress levels, employees have little site wireless communications for key segments not only centrally on a display, but also enthusiasm for learning a new system or such as hospitals, manufacturing industries, retail and hotels. More than 75,000 systems are installed appears on the large display of their nearest enduring time-consuming training courses, at major companies all over the world. The colleagues' handsets so they can provide so achieving acceptance for a new system is company offers a broad range of voice and assistance. The immediately visible always a challenge. professional messaging solutions, creating value for acknowledgement of an alarm, as well as This was not the case at the PUC for a customers by supporting and optimising their interactive voice communication capability number of reasons. One was careful mission-critical processes. The solutions are based and improved availability, has lead to a preparation for the change. The other on VoWiFi, IP-DECT, nurse call and paging clinical routine with less stress and increased reasons resulted from the special properties technologies, smartly integrated into existing employee safety. If you can imagine how it of the Ascom IP-DECT system, which made enterprise systems. The company has subsidiaries in feels walking at night over extensive campus training unnecessary. The incorporation of 10 countries and 1,200 employees worldwide. grounds, you can also appreciate that both existing and familiar alarm dispositions into Founded in the 1950s and based in Göteborg, facts and feelings speak for the Ascom IP- the new system, the fact that four old Sweden, Ascom Wireless Solutions is part of the Ascom Group, listed on the Swiss Stock Exchange. DECT system. handsets were replaced by one multi- Today, a total of 100 Ascom 9d24 Protector functional handset as well as the increased handsets are in use as mobile terminals. These security provided by location services across “All targets met to full handsets are known for their sturdiness, the entire site were important contributions customer satisfaction” functionality and user friendliness, and to the fast acceptance of the new system provide telephonic two-way communication among nurses, doctors and administration In our co-operation over many years, we and interactive messaging with a large staff. have always experienced Ascom as very display, and enable multi-line detailed alarm According to Toni Huwyler: "Our people capable of learning, innovative and messages as well as the immediate now move with less anxiety on the grounds customer-related. They listen to their acknowledgement of an alarm. even at night, because they know that we customers. Suggestions and findings made They have extended personal protection can determine their position in an emergency in practice are accepted continuously and functions. The device offers a large red situation quickly and exactly and can integrated into new, intelligent and emergency call button on the top and is immediately provide help." And he adds a backwards compatible systems, which fulfil equipped with an automatic position alarm further, decisive aspect: "The increase in all requirements of a hospital with regard to reliability, redundancy, suitability for the (man-down) and movement alarm (no-move). quality compared with the previous analogue task and user friendliness. For us, such a This version also enables the localisation of a system has led to such high acceptance by further development was the indispensable person in distress. our staff that the employees nearly always ability of the IP-DECT system to delivery Administrative employees gain too. They want to carry the handset with them and use coarse and fine localisations simultaneously. have available 250 Ascom Office M handsets, it for telephoning all the time. In this way the Here as well, Ascom has delivered to our full which facilitate wireless interactive voice availability of our staff has risen many times satisfaction." communication and in addition offer over." This shows at the same time that the Toni Huwyler, Building and Safety restricted messaging functions and are also new Ascom IP-DECT system also contributes Manager, PUC Basel suitable for receiving dedicated alarms. to a considerable increase in efficiency. DECT Today - The Success Story Continues · www.dect.org 15